Soothing Touch
               Holistic Body & Empowering Talking Therapies
                                           in Twickenham and Feltham, West London

Counselling FAQs

How counselling can help

Counselling aims to help you deal with and overcome issues that are causing emotional pain or making you feel uncomfortable.  It is a confidential space where you can explore your thoughts, feelings, beliefs or experiences over a period of time with the support of a trained listener.  It is a friendly and non-judgemental space in which to get to know and understand yourself better in a safe environment.  The counsellor is there to support you and respect your views.  They won't usually give advice, but will help you find your own insights into and understanding of your problems. 

At times life can be difficult and it can feel hard to cope on your own. When this happens we can feel lots of different feelings – worried, anxious, sad or hopeless.  We believe that it's okay to ask for support at a time like this and that, with some support, you might be able to find your own answers.  Counselling can support you in finding your own way forward, helping you to develop your potential and feel more able to deal with life's challenges.

Counselling can help you:

  • cope with a bereavement or relationship breakdown
  • cope with stress
  • explore issues such as sexual identity
  • manage the after effects of domestic violence, abuse and childhood sexual abuse
  • overcome issues related to self harm or suicidal ideation
  • manage anger and getting your voice heard
  • deal with issues preventing you achieving your ambitions
  • deal with feelings of depression or sadness, and have a more positive outlook on life
  • deal with feelings of anxiety, helping you worry less about things 
  • understand yourself and your problems better
  • feel more confident
  • develop a better understanding of other people's points of view
Counselling can often involve talking about difficult or painful feelings and, as you begin to face them, you may feel worse in some ways. However, with the help and support of your counsellor, you should gradually start to feel better.  Generally, people who feel that 'things are not right and could be better' can benefit from counselling.

What to expect from counselling

During your counselling sessions, you'll be encouraged to express your feelings and emotions.  By discussing your concerns  the Counsellor can help you gain a better understanding of your feelings and thought processes, as well as identify ways of finding your own solutions to problems.  It can be a great relief to share your worries and fears with someone who acknowledges your feelings.  Counselling aims to help individuals take responsibility for their own decisions, become more aware of their personal resources, more skilled at coping with difficulties and thus, more self reliant in order to help you reach a positive solution. 

What is early intervention?

Early intervention involves taking action as soon as possible to tackle problems that you are facing.  This means that problems can be dealt with before they become too serious.  Counselling can help you to develop better social and emotional skills to have healthier relationships and manage your behaviour, thus improving your mental and physical health.

What are coping strategies?

Positive coping strategies are any actions you take to manage and reduce stress, anxiety and worry in your life, in a way that isn’t going to be harmful later in life.  People who use positive strategies are not only better able to tackle problems but they are also much happier. Once you identify situations that you find difficult to manage, you can then think about how to cope with the situation better.  Some strategies may include writing things down, talking to someone you trust, walking away from difficult situations and expressing how you feel.  These strategies can help you to reduce stress and become less anxious or worried as well as increase confidence.


I'm a bit anxious/reluctant/scared about seeking counselling

For some people, speaking to a counsellor for the first time can feel a bit scary. However, our counsellors are experienced at speaking to children, young people and adults who may feel anxious and they will endeavour to put you at your ease.  Whilst counselling is very much about what you want to get out of it, the counsellor will guide you with specific questions to ascertain what may be going on for you that made you decide to ask for counselling.  There is no right way to use counselling, but to get the most out of your counselling experience, it may be useful to think about what you need to do to improve your mental wellbeing. 

Does my problem have to be a serious one to seek counselling?

No. Many personal, relationship or identity problems can be helped through counselling.  Speaking to a counsellor is about making a positive choice to get the help that you need.  Please don't wait until a problem has grown very serious - we would much rather you contacted us when something is relatively minor, so that it can be resolved more quickly.

Will my counsellor tell anyone about my problems?

The counselling we offer is confidential, which means we will not discuss your situation with anyone outside the organisation, unless we have your consent to do so. 

Will records be kept about my counselling?

Yes.  In accordance with professional practice, the organisation keeps statistical information on clients and individual counsellors make notes about what happens during sessions.  These records are strictly confidential and do not go outside the organisation unless we have your consent to do so.
                        Face to Face Therapies based in Twickenham and Feltham, West London
                                                                    Telephone and Skype Empowering Therapies available.
                                                                                  Contact us on Tel: 07979 854 450  -  Email: Please click here to email